HOW TO DIVERSIFY YOUR  CLIENT BASE

HOW TO DIVERSIFY YOUR CLIENT BASE

It is key for your business to reach a broader audience and by so doing, you will attract a new kind of buyer which makes you more resilient and profitable. In this post, I will give you a few strategies to diversify your audience and expand your reach. Let’s Go!

Assess Your Business

Ensure to take a candid look at your operations, marketing tactics, website, etc. Find out should there be any wrong attitude you are displaying that has been pushing away your customers from your business. NB – “YOUR ATTITUDE DETERMINES YOUR ALTITUDE.”

Conducting a thorough analysis and review of your entire business as a whole has proven to be paramount. The possibility of turning off millennials should you don’t have a website or social media presence is high. This is the more reason for assessing or evaluating your business is relevant.

     Reanalyze Your Products

Starting an entirely new product or simply modifying your present core product is one great way to attract a new demographic. For instance, over the years the NFL has been trying to attract more women and finally found success largely via mechanizing, as well as offering every necessity. The right approach to expanding your products or services is to develop apps and use gamification tactics which typically has proven to be an online marketing technique to encourage engagement with a product or service.

     Networking

Ensure your focal point to be on networking. According to Ronald Burt, he said, “Instead Of Better Glasses, Your Network Gives You Better Eyes.” Did You Know? Personal connections are a great way to increase your audience. The tendency of someone to forget an email is highly possible, but it is much harder for someone to forget you, especially if you make the right impression.  “Most of my business comes through referrals. Each successful client is a link to another potentially successful client,” says Sharon Kraun. This is exactly what you get when you network rightly. So take every opportunity you have to talk about your business because people can’t support what they don’t know about.

     Accept Your Competition

Fighting your competitors has and can never be the right approach to succeeding in business rather working together can often be much more efficient. In business, you face a lot of setbacks, and you have to keep pushing yourself to grow.

When you recognize your competitors are better than you, don’t settle for being envious or angry. Use their superiority as a goad to improve your own operations and strategy. Learn from what they do better and find ways to match or surpass it.

     Public Relations 

Ramping up your public relation is one strategy to be productive in business. In public relations, your only expenses are generally phone calls and mailings to social media. So publicity is more effective than advertising. Publicity has greater longevity than advertising. NB – “An article about your business will be remembered far longer than an ad.”

I suppose you have gained from today’s tips? Now, it’s your turn. Kindly let us know your thoughts in the comments!

TIPS TO BOOST YOUR INSTAGRAM ENGAGEMENT.

TIPS TO BOOST YOUR INSTAGRAM ENGAGEMENT.

Instagram is one of the biggest and busiest social media platforms. Research has it as of 2018 that it boasts more than a billion monthly active users, half of which are active on a daily basis!

Yet it’s not just the colossal audience that makes it an ideal marketing platform. Rather it’s a highly-targeted and visual marketing platform that is great for building a loyal audience.

Forging ahead, let’s consider a few tips that can succour you increase your organic engagement on Instagram.

  • Be Strategic With Your Hashtags

The power of hashtags on a platform like Instagram cannot be downplayed. The right, important and relevant hashtags can help you grow and reach the right people on the platform.

Generally, everyone wants their hashtags to be relevant to their brand, their products, their posts and also the message they are trying to convey.

The question is, how do you find the right hashtags to use? Here’s how you tackle such: I strongly recommend the use of Websta to find the right hashtags.

  • Post Compelling Content

What better way to boost Instagram engagement than post compelling content that allures users to engage?

It’s not just about the image and engrossing captions that count but also the kind of content.

Your contents should be able to address the needs, wants, frustrations, aspirations or fears of your audience. For instance, a fitness business, you could share before-after photos of your clients who’ve benefitted from your services.

That’s precisely what fitness expert Kayla Itsines does to recommend her Bikini Body Program. Frequently, she shares the success stories of her clients on her Instagram page. @Kayla_itsines

  • Be More Active On Instagram Stories

Research has it that Instagram users spend more than 24minutes on Instagram stories on a daily basis which can attest to the fact that it has gain popularity of around 300 million people using it daily. This has proven to be a better way to engage your audience, share behind-the-scenes images and bloopers videos with them. You really need to give it a shot!

  • Be Time Conscious When Posting

posting at the right time is key to increasing Instagram engagement for your business page.

Ensure to maximize your engagements by posting content when most of your followers are likely to be browsing their feeds.

Using the Instagram native analytical tool to get a picture on when your audience is most likely online is very vital. This act will help when you make a post, you will gain more engagements within minutes of posting which count more than engagements gained ages later.

Furthermore, I recommend the use of Sprout Socials’s social media publisher to schedule post beforehand.

  • Add CTAs To All Your Instagram Posts

The act of simply requesting your audience to comment and inviting them to engage will prove very advantageous. This is the reason its paramount to include a call-to-action in your post captions.

This medium encourages your followers to engage with your content through comments and spend more time on your post. It can also be seen as an effective means to boost your Instagram engagement. You could also opt for a much easier approach like asking users a question.

Kindly take a look at this page @bestvacations and how they leverage CTAs to inspire users to get engaged with their posts.

Engagement is the secret to marketing success on Instagram. Ensure to experiment to find the strategies that best increase Instagram engagement for your brand. I trust these tips to help in achieving that.

It’s your turn now. What is the foremost stratagem to boost Instagram engagement rates? Let us know in the comments!

USEFUL CONTENT MARKETING HACKS 2

USEFUL CONTENT MARKETING HACKS 2

  • Segment Your Audience To Truly Know And Reach Them

In order to know what type of content you should produce to drive traffic, it’s helpful to learn about your current and potential audiences. Audience segmentation provides a way to understand various customer personas and characteristics — who they are, how they’re different and how best to reach them. Segmenting your current audience will also better equip you to find and reach out to new target audiences.

Analyzing demographics is a great place to start. Group your audience members by age, gender, geographical location, income, family size and other factors. You’ll need to dig deeper, of course, with insights and data that indicate behaviours and preferences. These indicators can help you create data-driven personas, which will then help you create and serve up relevant content.

  • Diversify Your Reach  

A diversified approach to content distribution is the best approach, from my experience. According to a study by the Content Marketing Institute, on average, business-to-business (B2B) marketers use 13 different content marketing tactics. If you are only creating one kind of content (like a weekly blog) and only promoting it through one channel (say, Facebook), you’re severely diminishing the potential impact of your content.

Utilizing the right channels will help your diversified content generate targeted, qualified leads. Facebook is the most well-known social media channel, and YouTube is great for video-driven content like tutorials, reviews and inspirational shorts. In my experience, LinkedIn and Twitter are more appropriate channels for B2B interactions, and newer platforms, such as Instagram and Snapchat, can be great for reaching millennials. Understanding what social media platforms best fit your particular needs will help you reach a wider audience with your content.

  • Be Consistent

Consistent content engages customers. Being consistent with your content doesn’t just mean you’re publishing regularly — it means you are also maintaining a consistent voice, tone and quality.

A style sheet can be helpful in curating a consistent voice and tone, and a content calendar can be a big help with planning consistent distribution. These items can hold your team accountable to a clearly defined schedule, prompt the sharing of content ideas, notate special events (that may require a content boost) and fine-tune distribution. Having a consistent content plan will likely give you a leg up on your competition.

  • Utilize SEO

Incorporating accurate SEO into your content marketing strategy can do wonders for organic site traffic. SEO can help your website rank higher in search, and highly ranked pages consistently have higher click-through rates (CTR). A good SEO strategy — complete with long-tail keywords, effective meta-descriptions, quality images and descriptive URLs — can help increase CTR and website traffic.

  • Analyze And Optimize

You’ll never know if you’re driving traffic if you don’t measure the performance of your content. Split A/B testing is a particularly useful tool for finding out what kinds of content drive the most traffic. And, as an added benefit, A/B testing also helps you understand your target audience more deeply, which will only serve to help you create more effective content.

What do you want to test? Almost anything on your website or in your shared content that can affect user behaviour can be tested, but you’ll want to focus on the elements most important to driving traffic. These elements include your headline, call to action, content length, images, site speed, landing pages and so on. Once you’ve determined what kinds of content work best for your purposes (namely, driving traffic) your work becomes that much more effective and your overall content marketing strategy clearer.

At the end of the day, it’s critical to provide a clear path to how content will help foster the overall strategy and what will be tracked to ensure success. Doing so will help streamline both content production and marketing efforts.

CC: www.forbes.com

I trust these hacks to help harness your content marketing ability… Should you have any other hack, kindly share in the comments!

USEFUL CONTENT MARKETING HACKS 1

USEFUL CONTENT MARKETING HACKS 1

Are you having a hard time securing visitors and attracting clients with your content marketing efforts? Here are 10 ways that you can growth-hack your content marketing.

  • Organise Your Motivational Material

Trust me, generating new content ideas can take up a lot of time and as well tiring depending on the number of times you publish content, this is something that should be a frequent part of your process. It all about coming up with pertinent ideas that your audience wants to read.

There are a few different ways you can organise your motivational material:

  • Use an RSS reader like Feedly or Bloglovin’. You can build a list of blogs that you follow, and categorise them so you can save time. Once a week, go through your reader and make a few notes of potential blog post ideas if anything motivates you. You can create a category for yourself like “prospective ideas”.
  • Type a few different keywords into Pinterest and see what other articles appear. If you feel motivated by any, save them to a private board for future reference. You could call this “blog post ideas.”
  • Like any tweets that inspire an article idea, then at the end of a day, go through the tweets you’ve favourited and written them down.
  • Always Have a Plan

As a writer, staying organized is vital to your content writing process. This is the more reason you need a plan for each step for the process. Create time in your schedule for when you’re going to come up with ideas when you’re going to write content etc. This implies that you will always know what needs to be done for a certain article and you’ll always stay or be organized.I would advise you to make use of Asana or Trello to manage all your project – you can even set yourself due dates! I love using Trello… So if you are not using a system like this to keep yourself organised, you’ll never be making the most of your process.

  • Do Not Procrastinate

DID YOU KNOW THAT THE CURE FOR PROCRASTINATION IS THE HABIT OF DO IT NOW? So should you procrastinate, it needs to stop. Set a lump of time every day where you do something related to your content process.  Hello! Should you need anything to “get you in the mood” then go for it! I love inspirational songs with so much passion and I get my drive from listening to any – you should know what gives you your drive. Do whatever you need to do to get those creative juices flowing. Just don’t procrastinate.

  • Note Everything Down

The first question you should ask yourself when coming up with an idea for your blog should be: “would this make a good blog post idea?”  ensure to write down every idea you have, as you never know what might come of it. You might not want to create it now, but you could at a later date.

  • Write About What You Love

Writing about what you love to make it less stressful for you. As for me, I’m more productive when I’m writing about something I love. Knowing what you love and doing it is always best rather than getting involved with junks that won’t be readable at the end of the day.

So should you start an article and the right words aren’t flowing, put it aside and move unto something else, You Know What? The best articles you will create are the ones where the right words just flow freely.

Pick the hack that inspires you and start putting it to work for your business growth in anticipation for my next edition. Kindly share your thought in the comments!

WAYS TO MAINTAINING CUSTOMER SATISFACTION

WAYS TO MAINTAINING CUSTOMER SATISFACTION

Customer satisfaction is a strong business goal for every brand and a vital key to success – so as a business owner you don’t just want to keep getting new customers, but you also want to retain your existing ones. In order words, if your customers are satisfied, they will most likely to repurchase your products or services. Inversely, if they are not. Today, I will show you 5 useful customer satisfaction tips and tricks to always win the heart of your customers.

1 Listen

Paying close attention to your customers and meeting their needs is key and can be really beneficial for your brand.  NB – “The hearing is not enough. You need to listen.” How else can you know their needs than from their feedback? It is epoch-making to gather and process customer feedback to implement the requested changes and develop your company.

2 Follow Up

Do not ignore your customers once they finish purchasing your products or services. You want them to keep knocking at your door, don’t you? Thus, it’s paramount for you to follow up with them. A simple thank-you via SMS or email can actually put a smile on their face. You know what? Give that a shot!

3 Social Media Contest

Your customers are often high-potential buyers who need certain moments to buy your products. Occasionally, you need to remind them to come back to you. In addition to sending them SMS and emails, you can also try to retain them by creating social media contests.

Social media contests are very easy and fun to do. You can decide to create a photo or video competition that features your customers with your products and offers attractive prizes to the winners. Your customers who have repeatedly made purchases from you would most likely participate in this fun program. You possibly can create this competition only for those who already own membership cards. Give it a try and thank me later!

4 Upgrade Your Employee Professionalism

Great customer service should go in line with great, high-quality communication that puts you in the position of an expert in the industry. As a business owner, you are expected to guide all employees to work professionally. Keenly observe how your staff is dealing with your customers. Ensure to give your employees constructive suggestions on what they need to fix or improve. Hello! Professionalism is key.

5 A Customer Is More Important

Ensure not to give room for any issue or problem to overtake your customer and its needs as for its importance. Should something gets spoiled or broken, don’t put the blame on your customer. Try to meet their needs and always put to mind that in business it’s a customer who is the most important. It is always worth going extra mile for customers and leave them not only satisfied with a solution but delighted by quality customer service they experienced.  Trust me, customers are always right as far as it’s business. So make them feel important!

Do you know other ways of maintaining customer satisfaction? Kindly share your opinions and advise in the comments.